Privacy Policy

Privacy Policy for Mbazars Market

Effective Date: July 13, 2025
Company Name: Mbazars Market
Location: Addis Ababa, Ethiopia
Contact Email: support@mbazars.com


1. What Information Do We Collect?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you:

  • Register for an account

  • Place an order or request services

  • Contact us via email or support forms

  • Subscribe to newsletters or promotions

This may include your name, email address, phone number, shipping address, billing details, and any messages or requests you send.

Sensitive Information

We do not process sensitive personal data (e.g., health, biometric, or religious data).

Information Collected Automatically

When you use our app, we automatically collect certain data such as:

  • IP address, browser type, and device information

  • Operating system, language preference

  • App usage data and error logs

  • Location information (if permission is granted)

This information is used to operate, improve, and secure our services.


2. How Do We Use Your Information?

We use your data to:

  • Create and manage user accounts

  • Fulfill orders and provide services

  • Communicate with you regarding updates, orders, and support

  • Send promotional content (only with your consent)

  • Prevent fraud and enhance security

  • Comply with legal requirements


3. When and With Whom Do We Share Your Information?

We may share your information with:

  • Service providers (e.g., payment gateways, shipping partners)

  • Analytics platforms (e.g., Firebase, Google Analytics)

  • Business partners for promotions or integrations (with consent)

  • Authorities if required by law or to protect rights and safety

We do not sell your personal data.


4. Do We Use Cookies and Tracking Technologies?

Yes. We use cookies, device identifiers, and similar technologies to:

  • Analyze app usage

  • Improve performance

  • Store user preferences

  • Serve relevant content

You can control or disable cookies in your device settings.


5. How Do We Handle Social Logins?

If you register or log in using a third-party social account (e.g., Google), we may receive your public profile data such as:

  • Name, email, profile picture

This data is used only to facilitate login and personalize your experience.


6. Is Your Information Transferred Internationally?

Yes. Your information may be transferred and stored on servers located outside of Ethiopia, including the United States or Europe. We take appropriate measures to protect your data under applicable laws.


7. How Long Do We Keep Your Information?

We retain your personal data only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our terms and policies

Once no longer needed, your data is deleted or anonymized.


8. Do We Collect Information from Minors?

No. We do not knowingly collect or market to children under 18. If we learn that a child has submitted personal information, we will delete it immediately. Parents or guardians may contact us at support@mbazars.com to request deletion.


9. What Are Your Privacy Rights?

You have the right to:

  • Access, update, or delete your account information

  • Withdraw consent for promotional communication

  • Request deletion of your data

To exercise any of these rights, please email us at support@mbazars.com.


10. Do-Not-Track Signals

Currently, we do not respond to “Do Not Track” signals, as there is no uniform technology standard. We will update this notice if that changes.


11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised "Effective Date." Please review it regularly to stay informed.


12. How Can You Contact Us?

If you have questions or concerns about this Privacy Policy, contact us at:

Mbazars Market
Addis Ababa, Ethiopia
? Email: support@mbazars.com


13. How Can You Review, Update, or Delete the Data We Collect from You?

You may send a request to:

support@mbazars.com

We will process your request as soon as possible, subject to applicable laws.